Privacy Policy

At Duo Spa, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services. By accessing our website or using our services, you agree to the terms outlined in this policy.

Information we collect

When you visit our website or book our services, we may collect personal information such as your name, email address, phone number, and billing information. We collect this information to provide you with our services, process payments, and communicate with you regarding appointments and promotions.

How we use your information

We use the information we collect for various purposes, including:

• Providing and maintaining our services to you.
• Processing payments and bookings.
• Communicating with you about appointments, promotions, and updates.
• Improving our services and website based on user feedback.
• Complying with legal obligations and resolving disputes.

Data Security

We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our website is secured with SSL encryption, and we regularly update our security protocols to ensure your data is safe.

Data sharing

We may share your personal information with third-party service providers who assist us in operating our website and providing our services. These service providers are obligated to protect your information and only use it for the purposes specified by us.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but please note that certain features of our website may not function properly without cookies.

Your rights

You have the right to access, update, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

Changes to this policy

We may update our Privacy Policy from time to time, and any changes will be reflected on this page. We encourage you to review this policy periodically for any updates.

Contact us

If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your personal information, please contact us at jama@duospa.co.uk.