Terms of service

Welcome to Duo Spa! These Terms of Service outline the terms and conditions governing your use of our website and services. By accessing our website or booking our services, you agree to abide by these terms. Please read them carefully before using our website or services.

Booking and payment

When you book our services, you agree to provide accurate and complete information, including your name, contact details, and payment information. We reserve the right to cancel or reschedule appointments based on availability and unforeseen circumstances.

Payments for services are due at the time of booking or as otherwise agreed upon. We accept various payment methods, including credit/debit cards and electronic payments. All prices are in GBP (British Pounds) unless otherwise stated.

Cancellations and refunds

If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. Cancellations made less than 24 hours in advance may be subject to a cancellation fee. Refunds are issued at our discretion and may be subject to processing fees.

Service policies

Our services are provided by trained professionals in a safe and hygienic environment. We reserve the right to refuse service to anyone who engages in inappropriate behavior or requests services outside our scope of practice.

Intellectual property

All content on our website, including text, images, logos, and trademarks, is the property of Duo Spa or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent.

Disclaimer of liability

While we strive to provide accurate and up-to-date information, we make no warranties or representations regarding the accuracy, reliability, or completeness of the content on our website. We are not liable for any damages or losses resulting from your use of our website or services.

Governing law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in London, UK.

Changes to terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after such changes constitutes acceptance of the modified terms.

Contact us

If you have any questions, concerns, or requests regarding our Terms of Service, please contact us at jama@duospa.co.uk.